Hello everyone,
My name is Madam Nyaimbo, and I am excited to be your trainer for this course. Welcome to our journey in the world of food and beverage operations! As we explore the intricacies of this dynamic industry, I want you to know that each of you plays a vital role in creating exceptional experiences for guests.
In this course, we will delve into essential topics such as food service techniques, menu planning, guest experience coordination, and the importance of effective communication. My goal is to equip you with the skills and knowledge necessary to excel in your future careers in hospitality.
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)Food service is a crucial aspect of the hospitality industry, focusing on the preparation, presentation, and delivery of food and beverages to guests. It encompasses various service styles, operational processes, and customer interactions that contribute to a guest's overall dining experience.
The course involves preparation, production and service of food and drink to people in all types of catering establishments .